Privacy Policy

Last updated: June 2026

1. Information We Collect

We collect information you voluntarily provide when contacting us via our inquiry form, including your name, email address, phone number, and the nature of your HVAC inquiry. We do not collect payment information on this website.

2. How We Use Your Information

Your information is used solely to respond to your inquiry, provide assessments, schedule service visits, and send relevant service updates with your consent. We do not sell, rent, or share your personal data with third parties for marketing purposes.

3. Data Storage & Security

We take reasonable measures to protect your personal information from unauthorized access, disclosure, or misuse. Data submitted through our contact form is stored securely and accessible only to authorised staff.

4. Cookies & Analytics

This website uses Google Analytics to understand visitor behaviour. Analytics data is aggregated and does not personally identify you. You may opt out via your browser settings or the Google Analytics opt-out extension.

5. Your Rights (Privacy Act 2075)

Under Nepal's Privacy Act 2075, you have the right to access, correct, or request deletion of your personal data held by us. To exercise these rights, contact us at info@aesnepal.com.np.

6. Contact

For privacy-related queries: Aircon Engineering Solutions Pvt. Ltd., Kathmandu, Nepal. Email: info@aesnepal.com.np. Phone: +977-01-5907256.